Shipping Policy

Shipping Overview

Mary Kay® authorized reseller Outlet (marykayshop.it.com) is committed to delivering your orders safely, efficiently, and at no additional cost. We proudly offer free shipping on all orders, regardless of size or destination.

Processing Time

Orders are typically processed and dispatched within 1–3 business days after payment confirmation. During this period, our team verifies order details, prepares items, and completes quality checks to ensure your products arrive in perfect condition.

Delivery Timeframe

Once shipped, most orders arrive within 6–12 business days. Delivery times may vary slightly depending on regional logistics, carrier performance, and local conditions. However, we work closely with reputable shipping partners to maintain consistency and reliability.

Order Tracking

After your order ships, you will receive a confirmation email containing tracking details. This allows you to monitor your package’s progress directly through the carrier’s system. If you do not receive tracking information within the expected timeframe, please contact info@marykayshop.it.com.

Packaging Standards

All products are carefully packaged to prevent damage during transit. We use secure, discreet packaging that protects contents while maintaining a professional presentation upon arrival.

Shipping Coverage

We currently ship to most international destinations. Certain remote areas may experience extended delivery windows; however, free shipping remains standard across all eligible regions. For specific questions about your location, feel free to reach out via marykayshop.it.com.

Important Notes

• Delivery estimates begin once the order has been handed to the carrier.

• We are not responsible for delays caused by incorrect address information provided at checkout.

• In rare cases of lost or delayed shipments, our support team will assist in investigating and resolving the issue.